To develop and implement comprehensive strategic plans and tailored business models for the news media agencies KosovaPress and KosovaLive, aligning with Internews’ overarching objectives and vision, and enhancing their organizational efficiency, service delivery, and overall operational effectiveness. The specific objectives included:
- To lead the development and formulation of comprehensive strategic plans for KosovaPress and KosovaLive.
- To evaluate the current organizational structures of KosovaPress and KosovaLive and propose and implement structural enhancements.
- To craft tailored service delivery models for both KosovaPress and KosovaLive, detailing processes and identifying areas for improvement and innovation.
- To organize and conduct specialized training sessions and workshops for the teams at KosovaPress and KosovaLive to embed the new strategic initiatives, organizational adjustments, and service delivery methodologies.
Year
28 March 2023 – 31 May 2023
Country
Kosovo
Type of Activity
Media Development Consulting, Strategy Consulting, Management Consulting, commissioned by Internews, USAID BMAP Forward
Activities:
Lead the development and formulation of comprehensive strategic plans ensuring they align with overarching objectives and the vision set forth by Internews USA.
Evaluate the current organizational structures of KosovaPress and KosovaLive.
Propose and implement structural enhancements to strengthen efficiency, collaboration, and overall operational effectiveness.
Craft tailored service delivery model for both KosovaPress and KosovaLive.
Organize and conduct specialized training sessions and workshops for the teams at KosovaPress and KosovaLive to embed the new strategic initiatives, organizational adjustments, and service delivery methodologies, ensuring staff proficiency and alignment with the new directives.
Results:
Comprehensive strategic plans developed and formulated for both KosovaPress and KosovaLive, aligned with Internews’ vision.
Enhanced organizational structures implemented at KosovaPress and KosovaLive, leading to improved efficiency, collaboration, and operational effectiveness.
Tailored service delivery models crafted for KosovaPress and KosovaLive, optimizing client experience and operational flow through identified improvements and innovations.
Teams at KosovaPress and KosovaLive trained and proficient in the new strategic initiatives, organizational adjustments, and service delivery methodologies.
Improved strategic alignment and operational capacity of both KosovaPress and KosovaLive.
Enhanced ability of KosovaPress and KosovaLive to achieve their objectives and contribute to the broader media landscape.